FAQ
Frequently asked
How long does a custom cue take?+
Lead times vary by specification. We'll confirm an estimated date when your order is placed.
Which tip size should I choose?+
Snooker players commonly choose 9–10mm; American pool cues usually use 12.5–13mm.
Do you ship internationally?+
Shipping options and rates are shown at checkout.
Can I return a custom cue?+
Custom-built cues are made to order. Please see our returns policy or contact us before ordering.
What's the difference between 3/4 and centre joint?+
A 3/4 joint sits close to the butt and keeps most of the cue in one piece; a centre joint splits it in half for easier travel.